Privacy Policy 

Last updated: May 2026

Tidal Tech Marine (“we,” “us,” or “our”) operates the website tidaltechmarine.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or place an order with us.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of information:

Information you provide directly:

  • Name, email address, phone number, and mailing/shipping address when you place an order or contact us
  • Payment information (processed securely through our payment processor — we do not store full card details)
  • Messages and inquiries submitted through our contact form
  • Mobile number if you opt into our SMS messaging service

Information collected automatically:

  • IP address, browser type, operating system, and referring URLs
  • Pages visited, time spent on pages, and links clicked
  • Cookie data and similar tracking technologies
  • Device information

Information from third parties:

  • Order fulfillment and shipping data from our carrier partners (UPS, FedEx, USPS)
  • Analytics data from Google Analytics and Google Tag Manager

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations, shipping updates, and delivery notifications
  • Respond to your questions and customer service requests
  • Send promotional emails and SMS messages if you have opted in
  • Improve our website, products, and customer experience
  • Comply with legal obligations
  • Detect and prevent fraud

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. We use:

  • Essential cookies — required for the website and shopping cart to function
  • Analytics cookies — Google Analytics to understand how visitors use our site
  • Marketing cookies — Google Tag Manager to manage and deploy tracking scripts

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

4. How We Share Your Information

We do not sell your personal information. We may share your information with trusted third parties only as necessary to operate our business:

  • Payment processors — to securely handle transactions
  • Shipping carriers (UPS, FedEx, USPS) — to deliver your orders
  • Email and SMS marketing platforms — to send communications you have opted into
  • Google — for analytics and advertising services
  • Legal authorities — if required by law or to protect our rights

All third-party service providers are required to handle your information in accordance with applicable privacy laws.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including for legal, accounting, and reporting requirements. Order records are typically retained for a minimum of 5 years. You may request deletion of your data at any time (see Your Rights below).

6. Data Security

Tidal Tech Marine uses industry-standard SSL encryption to protect all information transmitted through our website. Your payment and personal information is encrypted and cannot be read over the internet. While we take reasonable steps to protect your data, no method of transmission over the internet is 100% secure.

7. Your Rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications at any time
  • Request that we not sell your personal information (we do not sell it)

To exercise any of these rights, contact us at info@tidaltechmarine.com or write to us at 2501 SW 57th Ave, Ocala, Florida 34474, USA.

8. California Residents — CCPA Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • The right to know what personal information we collect, use, disclose, and sell
  • The right to request deletion of your personal information
  • The right to opt out of the sale of your personal information (we do not sell personal information)
  • The right not to be discriminated against for exercising your privacy rights

To submit a CCPA request, email us at info@tidaltechmarine.com with the subject line “CCPA Request.” We will respond within 45 days.

9. Children’s Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Tidal Tech Marine 2501 SW 57th Ave, Ocala, Florida 34474, USA

Email: info@tidaltechmarine.com

Phone: +1 (840) 260 4497